FAQs

How do I contact Redemption Plus?

Contact information for the Redemption Plus team

Written by Tabatha Bender
Updated over a week ago

How is Redemption Plus Responding to COVID-19?

A collection of resources to help you navigate the COVID-19 pandemic.

Written by Tabatha Bender
Updated over a week ago

Are you raising prices because of tariffs?

Explanation of what we know about the Fall 2019 tariff increases.

Written by Tabatha Bender
Updated over a week ago

Editing Placed Orders

Forget to add something to your cart?

Written by Tabatha Bender
Updated over a week ago

How do I see prices for items?

Item pricing and account requests

Written by Tabatha Bender
Updated over a week ago

Why is my account representative not showing up when I log in?

Internal promotions, role changes

Written by Tabatha Bender
Updated over a week ago

Donation Policy

Request for monetary or product donation, charitable giving, etc.

Written by Tabatha Bender
Updated over a week ago

Why am I being charged more than my order according to my credit card statement?

Order overages on bank statements

Written by Tabatha Bender
Updated over a week ago

Does your merchandise ever go on sale?

How sale items work with your ticket values

Written by Tabatha Bender
Updated over a week ago

What is the DPL (Digital Packing List)?

About the DPL (Digital Packing List)

Written by Tabatha Bender
Updated over a week ago

Who do you sell to?

Who Redemption Plus works with

Written by Tabatha Bender
Updated over a week ago