Orders & Returns

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13 articles in this collection
Written by Lindsay Winters and Tabatha Bender

How do I Change Redemption Vendors?

From Vendor X ️☹️ to Redemption Plus 😍
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Written by Lindsay Winters
Updated over a week ago

$100 Orders or Less

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Written by Lindsay Winters
Updated over a week ago

What happens if an item is out of stock?

Our website displays real time inventory, so you know exactly what's available.
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Written by Lindsay Winters
Updated over a week ago

What does it mean when an item says “Limited Quantity”?

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Written by Lindsay Winters
Updated over a week ago

What happens if an item is placed on back order?

From time to time, we may not have your desired quantity of an item available.
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Written by Lindsay Winters
Updated over a week ago

How long will my saved cart be available for me to access?

Saved carts expire after 24 hours.
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Written by Lindsay Winters
Updated over a week ago

Processing Time

Information about Redemption Plus order processing time standards.
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Written by Lindsay Winters
Updated over a week ago

What if I run out of merchandise & need items before the weekend?

Running out of merchandise right before the weekend.
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Written by Tabatha Bender
Updated over a week ago

What do I do if my shipment is damaged or I do not receive everything I ordered?

Damage to shipments or inaccurate orders.
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Written by Tabatha Bender
Updated over a week ago

Return Policy

Redemption Plus' standard Return Policy
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Written by Lindsay Winters
Updated over a week ago

Payment Options

Payment options for Redemption Plus customers and clients.
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Written by Tabatha Bender
Updated over a week ago

How do I order online?

Help with online ordering
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Written by Tabatha Bender
Updated over a week ago

How do I get started with my first order?

Ordering for first-time customers
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Written by Lindsay Winters
Updated over a week ago